Every material-handling operation has a different combination of load, space, surface, shift, climate, and service requirements. A global buyer therefore needs an application-based package rather than a generic forklift selected from a short product description.

A compact warehouse may need electric pallet trucks or stackers, while a factory yard may require counterbalance capacity, robust tyres, and longer travel capability. The right answer can include several truck types when receiving, storage, production, and dispatch have different duties.

Confirm capacity, load center, lift height, mast, tyre, attachment, battery or fuel, charger, dimensions, visibility, controls, safety options, and operating environment. Also check whether the configuration fits the destination market's electrical, labeling, documentation, and compliance expectations.

Before quotation, provide product and pallet data, site photos, aisle width, floor and weather conditions, shifts, annual hours, delivery port, language, voltage, preferred parts, training, and target lead time. Clear information reduces specification changes and delays after order confirmation.

For export delivery, agree on manuals, packing, inspection, commissioning, warranty, spare parts, technical communication, and local service responsibilities. WEGO supports distributors, importers, factories, and logistics users with tailored material-handling discussions.

Technical buyer checklist

Load profile and load centre

Specify maximum weight, dimensions, centre of gravity, pallet entry, and the highest lift point; attachments can reduce residual capacity.

Aisle and rack geometry

Measure clear aisle width, right-angle stacking space, rack height, lowest beam, door clearance, and turning points with the real pallet.

Duty cycle and charging window

Record hours per shift, peak periods, breaks, and available charging time before selecting battery capacity and charger output.

Charging infrastructure

Confirm site voltage, phase, connector, ventilation, cable route, and a protected parking area that matches local electrical rules.

Battery operating environment

Temperature, dust, moisture, cleaning practice, and charging frequency affect the battery package and protection level required.

Export and commissioning package

Align manuals, labels, charger or engine configuration, spare filters and seals, packing method, and destination documents before shipment.